From our salesmen Scott to our installers Eric, Johnny and Tim, we couldn't have asked for a more professional, knowledgeable team to do our AC replacement. From the beginning, Scott the made the whole experience easy with his knowledge and understanding of our needs and concerns. I would definitely recommend Waychoff's, Scott and our installers to anyone that is in need of either a service, maintenance or like us, a replacement of a aging and failing ac system in their home. Couldn't be more pleased with the whole experience and quality of equipment. Do yourself a favor, don't call anyone else but Waychoff's for and AC service needs.
My heat pump unit was not working, though the handler and thermostat were fine. I did a little testing myself and determined that the low pressure switch was triggered, then called Waychoff's without having told them anything about what I did (sort of a test to see if they'd try to sell me something I didn't need). Eric showed up 30 minutes early to the appointment (a pleasant surprise), and immediately got to work. Within 10 minutes he told me I had no coolant which triggered the low pressure sensor which meant there was a leak. He inspected the handler inside and then told me he needed to do a nitrogen pressure test to find the leak. 10 minutes after that he showed me the hissing leak in the heat pump, proving that there was in fact a leak. He brazed/welded it shut, re-tested to confirm, then filled the unit with coolant. 60 minutes later I'm back in business and my heat pump is working great. I liked that Eric was 100% honest about the issue and how to fix, and didn't try to sell me anything I didn't need. He also worked with me on the coolant charges, since they tend to mark it up quite a bit. Overall a good experience - I'd use them again for sure. They're a little bit pricey, but for the quality, honesty, and knowledge it's worth paying.
My heat pump unit was not working, though the handler and thermostat were fine. I did a little testing myself and determined that the low pressure switch was triggered, then called Waychoff's without having told them anything about what I did (sort of a test to see if they'd try to sell me something I didn't need). Eric showed up 30 minutes early to the appointment (a pleasant surprise), and immediately got to work. Within 10 minutes he told me I had no coolant which triggered the low pressure sensor which meant there was a leak. He inspected the handler inside and then told me he needed to do a nitrogen pressure test to find the leak. 10 minutes after that he showed me the hissing leak in the heat pump, proving that there was in fact a leak. He brazed/welded it shut, re-tested to confirm, then filled the unit with coolant. 60 minutes later I'm back in business and my heat pump is working great. I liked that Eric was 100% honest about the issue and how to fix, and didn't try to sell me anything I didn't need. He also worked with me on the coolant charges, since they tend to mark it up quite a bit. Overall a good experience - I'd use them again for sure. They're a little bit pricey, but for the quality, honesty, and knowledge it's worth paying.

These are companies who are more interested in getting your money, through misleading advertisements or “bait and switch” mailers than actually doing the work properly and improving your indoor air. The very worse thing you can do is to hire a company that may actually create more of an indoor air problem for you and your family due to improper cleaning or use of inferior air duct cleaning vacuums with no more vacuum power than a large Wet/Dry vacuum with a rotating brush attached at the end of the hose, or use a “carpet cleaner” who is not properly licensed or certified to clean air systems. Be especially suspicious of companies advertising low one price duct cleaning service, it’s like providing a one price to paint the exterior of your home whether it be 1 story or several stories high.
Make sure that the company has the proper equipment and enough HEPA filtered vacuum power (2,000 CFMs or more), to properly clean your air ducts. Be weary of companies that use small vacuum units that have a small rotating brush on the end of a small vacuum hose with a typical airflow of 150 to 300 cfm or less. Proper air duct cleaning vacuums are negative air machines with 2,000 CFMs have 8 inch to 14 inch or larger, vacuum hoses to capture large quantities of dust and debris.
These are companies who are more interested in getting your money, through misleading advertisements or “bait and switch” mailers than actually doing the work properly and improving your indoor air. The very worse thing you can do is to hire a company that may actually create more of an indoor air problem for you and your family due to improper cleaning or use of inferior air duct cleaning vacuums with no more vacuum power than a large Wet/Dry vacuum with a rotating brush attached at the end of the hose, or use a “carpet cleaner” who is not properly licensed or certified to clean air systems. Be especially suspicious of companies advertising low one price duct cleaning service, it’s like providing a one price to paint the exterior of your home whether it be 1 story or several stories high.
On the other hand there are many more air duct cleaning companies that will properly clean the air system and air ducts and use commercial negative air duct cleaning vacuums with at least 2,000 CFMs of vacuum power and utilize proper agitating tools to move the contaminates within the duct work to be captured with HEPA filters and contained by the air duct cleaning vacuum equipment.

I have used Waychoff a couple of times, they have always been prompt and very pleasant to deal with. However, my latest experience is the reason for this review. My a/c went out on Monday and, as usual, I called Waychoff. Wendall came to look at it and fix it. He told me the fan motor needed to be replaced, but I decided to wait. He was truly a joy to have in my house to fix my a/c. Well, on Tuesday, it went out again. As Wendall was off on Tuesday, I decided to wait until today for the unit to be repaired. Once again, he was a joy to have around - he is extremely personable, quick and efficient. Even the dogs loved him! Wendall is an asset to Waychoff!
My heat pump unit was not working, though the handler and thermostat were fine. I did a little testing myself and determined that the low pressure switch was triggered, then called Waychoff's without having told them anything about what I did (sort of a test to see if they'd try to sell me something I didn't need). Eric showed up 30 minutes early to the appointment (a pleasant surprise), and immediately got to work. Within 10 minutes he told me I had no coolant which triggered the low pressure sensor which meant there was a leak. He inspected the handler inside and then told me he needed to do a nitrogen pressure test to find the leak. 10 minutes after that he showed me the hissing leak in the heat pump, proving that there was in fact a leak. He brazed/welded it shut, re-tested to confirm, then filled the unit with coolant. 60 minutes later I'm back in business and my heat pump is working great. I liked that Eric was 100% honest about the issue and how to fix, and didn't try to sell me anything I didn't need. He also worked with me on the coolant charges, since they tend to mark it up quite a bit. Overall a good experience - I'd use them again for sure. They're a little bit pricey, but for the quality, honesty, and knowledge it's worth paying.
Use a company that will provide a fair quote, based on the service that they will provide. Be weary of companies that advertise one price for a whole house. Think about it, would a painter paint any size house for one low price? Neither can an air duct cleaner PROPERLY clean the WHOLE house, no matter how many systems or air vents are in the home for one low price.

The Environmental Air Force is a full service air vent cleaning service in the Metro Jacksonville area. We specializes in Professional Jacksonville air vent cleaning and much more. We service all of Northeast Florida, metro Jacksonville, Duval, Clay, Nassau, and St. Johns County, Orange Park, Ponte Vedra, St. Augustine, Palatka, Middleburg, Starke, Baldwin, Green Cove, and points west to Lake City.
Nowadays most homes have a central air system with connecting air ducting to move conditioned indoor air throughout the home. Over time, the air system and the connecting air ducting will accumulate dust and other contaminates, which can cause circulation of dirty and polluted indoor air through your home. Out-of-sight and out-of-mind health items that we don’t think much about are dirty air system and air ducts which could be the unhealthiest item in our home.
Nowadays most homes have a central air system with connecting air ducting to move conditioned indoor air throughout the home. Over time, the air system and the connecting air ducting will accumulate dust and other contaminates, which can cause circulation of dirty and polluted indoor air through your home. Out-of-sight and out-of-mind health items that we don’t think much about are dirty air system and air ducts which could be the unhealthiest item in our home.
"Over Labor Day weekend at 8pm our A/C system went down -- permanently! Our normal AC company was not working and so we went through the phone book and found Waychoff's! It was unbelievable that one of your employees came to our home at 10PM at no extra charge! On Labor Day the Waychoff's team installed the Trane. They were professional, knowledgeable, efficient, courteous, humorous and extremely likeable. They even brought in cardboard boxes in order to keep my carpet clean. Installation went so fast! They really earned their money, and I assure you that they are not wasting yours. They educated us about the A/C Systems and SEER score. They were great teacher and we learned a lot that day. They assisted us in financing and we were surprised at the monthly payments which were much lower than we expected. The rep from the finance company called us and he was just pleasant and professional as the crew. Later in the week they returned with our 2 rebate forms already filled out and ready to sign! WOW! that kind of service is that! All in all, we are very happy with everything and this house is COLD! We are happy to endorse Waychoff's!"
My A/C broke down so I called Waychoff's A/C to find out their terms and conditions and time frame for installation. It was really fast and professional service. I got price quite on front and installation took place next day. I have to say that installation crew Tim and Joe did very professional and attention to smallest detail job. It was very impressive. If someone interested - they provided military discount, 12 month financing with 0% through WellsFargo. Everything was done within 24 hours. A/C works good for now and it is very nice to have new one in our house. The garage unit is very quite!
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