My heat pump unit was not working, though the handler and thermostat were fine. I did a little testing myself and determined that the low pressure switch was triggered, then called Waychoff's without having told them anything about what I did (sort of a test to see if they'd try to sell me something I didn't need). Eric showed up 30 minutes early to the appointment (a pleasant surprise), and immediately got to work. Within 10 minutes he told me I had no coolant which triggered the low pressure sensor which meant there was a leak. He inspected the handler inside and then told me he needed to do a nitrogen pressure test to find the leak. 10 minutes after that he showed me the hissing leak in the heat pump, proving that there was in fact a leak. He brazed/welded it shut, re-tested to confirm, then filled the unit with coolant. 60 minutes later I'm back in business and my heat pump is working great. I liked that Eric was 100% honest about the issue and how to fix, and didn't try to sell me anything I didn't need. He also worked with me on the coolant charges, since they tend to mark it up quite a bit. Overall a good experience - I'd use them again for sure. They're a little bit pricey, but for the quality, honesty, and knowledge it's worth paying.
The Environmental Air Force is a full service air vent cleaning service in the Metro Jacksonville area. We specializes in Professional Jacksonville air vent cleaning and much more. We service all of Northeast Florida, metro Jacksonville, Duval, Clay, Nassau, and St. Johns County, Orange Park, Ponte Vedra, St. Augustine, Palatka, Middleburg, Starke, Baldwin, Green Cove, and points west to Lake City.
"We were pleasantly surprised with the professionalism of the specialists. The unit was delivered and installed as quoted. The unit is performing as advertised. The install team were neat, clean and did a clean install. They went over all aspects of the sales / install and answered all our questions. We can safely recommend Waychoff's to our friends and business associates. We look forward to many years of continued comfort and service from our Trane and from Waychoff's."
These are companies who are more interested in getting your money, through misleading advertisements or “bait and switch” mailers than actually doing the work properly and improving your indoor air. The very worse thing you can do is to hire a company that may actually create more of an indoor air problem for you and your family due to improper cleaning or use of inferior air duct cleaning vacuums with no more vacuum power than a large Wet/Dry vacuum with a rotating brush attached at the end of the hose, or use a “carpet cleaner” who is not properly licensed or certified to clean air systems. Be especially suspicious of companies advertising low one price duct cleaning service, it’s like providing a one price to paint the exterior of your home whether it be 1 story or several stories high.
These are companies who are more interested in getting your money, through misleading advertisements or “bait and switch” mailers than actually doing the work properly and improving your indoor air. The very worse thing you can do is to hire a company that may actually create more of an indoor air problem for you and your family due to improper cleaning or use of inferior air duct cleaning vacuums with no more vacuum power than a large Wet/Dry vacuum with a rotating brush attached at the end of the hose, or use a “carpet cleaner” who is not properly licensed or certified to clean air systems. Be especially suspicious of companies advertising low one price duct cleaning service, it’s like providing a one price to paint the exterior of your home whether it be 1 story or several stories high.

I have used Waychoff a couple of times, they have always been prompt and very pleasant to deal with. However, my latest experience is the reason for this review. My a/c went out on Monday and, as usual, I called Waychoff. Wendall came to look at it and fix it. He told me the fan motor needed to be replaced, but I decided to wait. He was truly a joy to have in my house to fix my a/c. Well, on Tuesday, it went out again. As Wendall was off on Tuesday, I decided to wait until today for the unit to be repaired. Once again, he was a joy to have around - he is extremely personable, quick and efficient. Even the dogs loved him! Wendall is an asset to Waychoff!
Make sure that the company has the proper equipment and enough HEPA filtered vacuum power (2,000 CFMs or more), to properly clean your air ducts. Be weary of companies that use small vacuum units that have a small rotating brush on the end of a small vacuum hose with a typical airflow of 150 to 300 cfm or less. Proper air duct cleaning vacuums are negative air machines with 2,000 CFMs have 8 inch to 14 inch or larger, vacuum hoses to capture large quantities of dust and debris.
"We were pleasantly surprised with the professionalism of the specialists. The unit was delivered and installed as quoted. The unit is performing as advertised. The install team were neat, clean and did a clean install. They went over all aspects of the sales / install and answered all our questions. We can safely recommend Waychoff's to our friends and business associates. We look forward to many years of continued comfort and service from our Trane and from Waychoff's."
"I was very pleased with the professional service I received. Despite the engineering challenges and heat, your team did a great job with installation and maintained a professional attitude through the 12-hour ordeal. I will not hesitate to recommend Waychoff's to our friends and neighbors. So far, we are very satisfied with the system and the results."
My A/C stopped working on Sunday afternoon, the repair tech was there within the hour. He was very friendly and explained the problem and the cost. I decided it was time to replace the system which was ten years old. The estimator was there in no time, looked over my home and the system and gave us several options. We decided on a system, and it was installed and working at 2:30 on Monday. Highly recommend Waychoff's!
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