My heat pump unit was not working, though the handler and thermostat were fine. I did a little testing myself and determined that the low pressure switch was triggered, then called Waychoff's without having told them anything about what I did (sort of a test to see if they'd try to sell me something I didn't need). Eric showed up 30 minutes early to the appointment (a pleasant surprise), and immediately got to work. Within 10 minutes he told me I had no coolant which triggered the low pressure sensor which meant there was a leak. He inspected the handler inside and then told me he needed to do a nitrogen pressure test to find the leak. 10 minutes after that he showed me the hissing leak in the heat pump, proving that there was in fact a leak. He brazed/welded it shut, re-tested to confirm, then filled the unit with coolant. 60 minutes later I'm back in business and my heat pump is working great. I liked that Eric was 100% honest about the issue and how to fix, and didn't try to sell me anything I didn't need. He also worked with me on the coolant charges, since they tend to mark it up quite a bit. Overall a good experience - I'd use them again for sure. They're a little bit pricey, but for the quality, honesty, and knowledge it's worth paying.
"Our electric bill has dropped around seventy dollars a month and that is with the a/c set at 76 degrees. I know it will be lower next summer since I am now taking advantage of the energy start setting the thermostat has. Also our son's coughing at night has stopped and I think it is due in part to the clean air effects filtration system that we got when we purchased the system. We are very happy with our new A/C system. Also we got a refund from Clay electric for having a 17 SEER system and we will get to write some off on our taxed next year."
I could not be happier with the service I received from Jason Hester. He was a consummate professional and thoroughly explained the issues I had with my AC unit. I never felt I was being sold on any service. I have used other AC companies in the past, but will now call Waychoff's AC for all my future needs. If you are looking for an AC company, look no further and you will be more than pleased with the service you receive.
With your air system and air ducts in a constant cleaned state, you and those in your family can be in much healthier or at the very least minimize the symptoms experienced when the indoor air system was dirty and contaminated. In addition to improving health related symptoms, good indoor air quality in the home can lead to better breathing for deeper and undisturbed sleep. According to some doctors, improved undisturbed sleep can lead to a healthier life overall. While in some cases poor indoor air quality can be linked to asthma.
Remember; think about your air system as the lungs of your home. Then consider the type of company that you want to handle your home’s lungs and your indoor air quality within your home. Have the complete air system periodically inspected for contaminated duct work and have it properly maintained so your Heating and Air System can provide your family with good air quality for years to come. Qualified air duct cleaners will follow strict standards set by the National Air Duct Cleaners Association. Allowing an unqualified contractor to clean your ducts could be worse than not having them cleaned at all. More particles could be broken up and released into your home or your HVAC system could be damaged.
I have used Waychoff a couple of times, they have always been prompt and very pleasant to deal with. However, my latest experience is the reason for this review. My a/c went out on Monday and, as usual, I called Waychoff. Wendall came to look at it and fix it. He told me the fan motor needed to be replaced, but I decided to wait. He was truly a joy to have in my house to fix my a/c. Well, on Tuesday, it went out again. As Wendall was off on Tuesday, I decided to wait until today for the unit to be repaired. Once again, he was a joy to have around - he is extremely personable, quick and efficient. Even the dogs loved him! Wendall is an asset to Waychoff!
Assuring that your air ducts and air systems will be properly cleaned with the correct equipment, personnel has the proper training and is a Florida licensed Mechanical Contractor and that has the expertise in cleaning your home or building, is a small price to pay for the possible health benefits for you, your family, or the occupants of the building.
Use a company that will provide a fair quote, based on the service that they will provide. Be weary of companies that advertise one price for a whole house. Think about it, would a painter paint any size house for one low price? Neither can an air duct cleaner PROPERLY clean the WHOLE house, no matter how many systems or air vents are in the home for one low price.