My heat pump unit was not working, though the handler and thermostat were fine. I did a little testing myself and determined that the low pressure switch was triggered, then called Waychoff's without having told them anything about what I did (sort of a test to see if they'd try to sell me something I didn't need). Eric showed up 30 minutes early to the appointment (a pleasant surprise), and immediately got to work. Within 10 minutes he told me I had no coolant which triggered the low pressure sensor which meant there was a leak. He inspected the handler inside and then told me he needed to do a nitrogen pressure test to find the leak. 10 minutes after that he showed me the hissing leak in the heat pump, proving that there was in fact a leak. He brazed/welded it shut, re-tested to confirm, then filled the unit with coolant. 60 minutes later I'm back in business and my heat pump is working great. I liked that Eric was 100% honest about the issue and how to fix, and didn't try to sell me anything I didn't need. He also worked with me on the coolant charges, since they tend to mark it up quite a bit. Overall a good experience - I'd use them again for sure. They're a little bit pricey, but for the quality, honesty, and knowledge it's worth paying.
From our salesmen Scott to our installers Eric, Johnny and Tim, we couldn't have asked for a more professional, knowledgeable team to do our AC replacement. From the beginning, Scott the made the whole experience easy with his knowledge and understanding of our needs and concerns. I would definitely recommend Waychoff's, Scott and our installers to anyone that is in need of either a service, maintenance or like us, a replacement of a aging and failing ac system in their home. Couldn't be more pleased with the whole experience and quality of equipment. Do yourself a favor, don't call anyone else but Waychoff's for and AC service needs.

Remember; think about your air system as the lungs of your home. Then consider the type of company that you want to handle your home’s lungs and your indoor air quality within your home. Have the complete air system periodically inspected for contaminated duct work and have it properly maintained so your Heating and Air System can provide your family with good air quality for years to come. Qualified air duct cleaners will follow strict standards set by the National Air Duct Cleaners Association. Allowing an unqualified contractor to clean your ducts could be worse than not having them cleaned at all. More particles could be broken up and released into your home or your HVAC system could be damaged.


I could not be happier with the service I received from Jason Hester. He was a consummate professional and thoroughly explained the issues I had with my AC unit. I never felt I was being sold on any service. I have used other AC companies in the past, but will now call Waychoff's AC for all my future needs. If you are looking for an AC company, look no further and you will be more than pleased with the service you receive.
Fantastic service! Eric came out to conduct scheduled maintenance on my AC unit this afternoon. He was extremely thorough, honest, and candid. I appreciated his patience in explaining things in detail and giving me tips on things I could do myself to extend the life of my unit. Waychoff's pricing is fair, but their service is extra-ordinary- honest and trustful.5 Stars! Highly recommend.
I have used Waychoff a couple of times, they have always been prompt and very pleasant to deal with. However, my latest experience is the reason for this review. My a/c went out on Monday and, as usual, I called Waychoff. Wendall came to look at it and fix it. He told me the fan motor needed to be replaced, but I decided to wait. He was truly a joy to have in my house to fix my a/c. Well, on Tuesday, it went out again. As Wendall was off on Tuesday, I decided to wait until today for the unit to be repaired. Once again, he was a joy to have around - he is extremely personable, quick and efficient. Even the dogs loved him! Wendall is an asset to Waychoff!
Make sure that the company has the proper equipment and enough HEPA filtered vacuum power (2,000 CFMs or more), to properly clean your air ducts. Be weary of companies that use small vacuum units that have a small rotating brush on the end of a small vacuum hose with a typical airflow of 150 to 300 cfm or less. Proper air duct cleaning vacuums are negative air machines with 2,000 CFMs have 8 inch to 14 inch or larger, vacuum hoses to capture large quantities of dust and debris.
I have used Waychoff a couple of times, they have always been prompt and very pleasant to deal with. However, my latest experience is the reason for this review. My a/c went out on Monday and, as usual, I called Waychoff. Wendall came to look at it and fix it. He told me the fan motor needed to be replaced, but I decided to wait. He was truly a joy to have in my house to fix my a/c. Well, on Tuesday, it went out again. As Wendall was off on Tuesday, I decided to wait until today for the unit to be repaired. Once again, he was a joy to have around - he is extremely personable, quick and efficient. Even the dogs loved him! Wendall is an asset to Waychoff!
I have used Waychoff a couple of times, they have always been prompt and very pleasant to deal with. However, my latest experience is the reason for this review. My a/c went out on Monday and, as usual, I called Waychoff. Wendall came to look at it and fix it. He told me the fan motor needed to be replaced, but I decided to wait. He was truly a joy to have in my house to fix my a/c. Well, on Tuesday, it went out again. As Wendall was off on Tuesday, I decided to wait until today for the unit to be repaired. Once again, he was a joy to have around - he is extremely personable, quick and efficient. Even the dogs loved him! Wendall is an asset to Waychoff!
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