My heat pump unit was not working, though the handler and thermostat were fine. I did a little testing myself and determined that the low pressure switch was triggered, then called Waychoff's without having told them anything about what I did (sort of a test to see if they'd try to sell me something I didn't need). Eric showed up 30 minutes early to the appointment (a pleasant surprise), and immediately got to work. Within 10 minutes he told me I had no coolant which triggered the low pressure sensor which meant there was a leak. He inspected the handler inside and then told me he needed to do a nitrogen pressure test to find the leak. 10 minutes after that he showed me the hissing leak in the heat pump, proving that there was in fact a leak. He brazed/welded it shut, re-tested to confirm, then filled the unit with coolant. 60 minutes later I'm back in business and my heat pump is working great. I liked that Eric was 100% honest about the issue and how to fix, and didn't try to sell me anything I didn't need. He also worked with me on the coolant charges, since they tend to mark it up quite a bit. Overall a good experience - I'd use them again for sure. They're a little bit pricey, but for the quality, honesty, and knowledge it's worth paying.
My A/C broke down so I called Waychoff's A/C to find out their terms and conditions and time frame for installation. It was really fast and professional service. I got price quite on front and installation took place next day. I have to say that installation crew Tim and Joe did very professional and attention to smallest detail job. It was very impressive. If someone interested - they provided military discount, 12 month financing with 0% through WellsFargo. Everything was done within 24 hours. A/C works good for now and it is very nice to have new one in our house. The garage unit is very quite!
"Over Labor Day weekend at 8pm our A/C system went down -- permanently! Our normal AC company was not working and so we went through the phone book and found Waychoff's! It was unbelievable that one of your employees came to our home at 10PM at no extra charge! On Labor Day the Waychoff's team installed the Trane. They were professional, knowledgeable, efficient, courteous, humorous and extremely likeable. They even brought in cardboard boxes in order to keep my carpet clean. Installation went so fast! They really earned their money, and I assure you that they are not wasting yours. They educated us about the A/C Systems and SEER score. They were great teacher and we learned a lot that day. They assisted us in financing and we were surprised at the monthly payments which were much lower than we expected. The rep from the finance company called us and he was just pleasant and professional as the crew. Later in the week they returned with our 2 rebate forms already filled out and ready to sign! WOW! that kind of service is that! All in all, we are very happy with everything and this house is COLD! We are happy to endorse Waychoff's!"
Nowadays most homes have a central air system with connecting air ducting to move conditioned indoor air throughout the home. Over time, the air system and the connecting air ducting will accumulate dust and other contaminates, which can cause circulation of dirty and polluted indoor air through your home. Out-of-sight and out-of-mind health items that we don’t think much about are dirty air system and air ducts which could be the unhealthiest item in our home.
"We were pleasantly surprised with the professionalism of the specialists. The unit was delivered and installed as quoted. The unit is performing as advertised. The install team were neat, clean and did a clean install. They went over all aspects of the sales / install and answered all our questions. We can safely recommend Waychoff's to our friends and business associates. We look forward to many years of continued comfort and service from our Trane and from Waychoff's."
My A/C stopped working on Sunday afternoon, the repair tech was there within the hour. He was very friendly and explained the problem and the cost. I decided it was time to replace the system which was ten years old. The estimator was there in no time, looked over my home and the system and gave us several options. We decided on a system, and it was installed and working at 2:30 on Monday. Highly recommend Waychoff's!
Assuring that your air ducts and air systems will be properly cleaned with the correct equipment, personnel has the proper training and is a Florida licensed Mechanical Contractor and that has the expertise in cleaning your home or building, is a small price to pay for the possible health benefits for you, your family, or the occupants of the building.