My heat pump unit was not working, though the handler and thermostat were fine. I did a little testing myself and determined that the low pressure switch was triggered, then called Waychoff's without having told them anything about what I did (sort of a test to see if they'd try to sell me something I didn't need). Eric showed up 30 minutes early to the appointment (a pleasant surprise), and immediately got to work. Within 10 minutes he told me I had no coolant which triggered the low pressure sensor which meant there was a leak. He inspected the handler inside and then told me he needed to do a nitrogen pressure test to find the leak. 10 minutes after that he showed me the hissing leak in the heat pump, proving that there was in fact a leak. He brazed/welded it shut, re-tested to confirm, then filled the unit with coolant. 60 minutes later I'm back in business and my heat pump is working great. I liked that Eric was 100% honest about the issue and how to fix, and didn't try to sell me anything I didn't need. He also worked with me on the coolant charges, since they tend to mark it up quite a bit. Overall a good experience - I'd use them again for sure. They're a little bit pricey, but for the quality, honesty, and knowledge it's worth paying.
My A/C stopped working on Sunday afternoon, the repair tech was there within the hour. He was very friendly and explained the problem and the cost. I decided it was time to replace the system which was ten years old. The estimator was there in no time, looked over my home and the system and gave us several options. We decided on a system, and it was installed and working at 2:30 on Monday. Highly recommend Waychoff's!
Remember; think about your air system as the lungs of your home. Then consider the type of company that you want to handle your home’s lungs and your indoor air quality within your home. Have the complete air system periodically inspected for contaminated duct work and have it properly maintained so your Heating and Air System can provide your family with good air quality for years to come. Qualified air duct cleaners will follow strict standards set by the National Air Duct Cleaners Association. Allowing an unqualified contractor to clean your ducts could be worse than not having them cleaned at all. More particles could be broken up and released into your home or your HVAC system could be damaged.
On the other hand there are many more air duct cleaning companies that will properly clean the air system and air ducts and use commercial negative air duct cleaning vacuums with at least 2,000 CFMs of vacuum power and utilize proper agitating tools to move the contaminates within the duct work to be captured with HEPA filters and contained by the air duct cleaning vacuum equipment.
Fantastic service! Eric came out to conduct scheduled maintenance on my AC unit this afternoon. He was extremely thorough, honest, and candid. I appreciated his patience in explaining things in detail and giving me tips on things I could do myself to extend the life of my unit. Waychoff's pricing is fair, but their service is extra-ordinary- honest and trustful.5 Stars! Highly recommend.
"Amazing detail and care put into the work of inspecting my soon to be home. I now know exactly hat to expect with no surprises and I have a running head start at repairing all the little things I need. I'm now 100% confident moving forward knowing that New Home Inspections completed this service for me. The experience working with these professionals was AMAZING! HIGHLY RECOMMEND! "