My heat pump unit was not working, though the handler and thermostat were fine. I did a little testing myself and determined that the low pressure switch was triggered, then called Waychoff's without having told them anything about what I did (sort of a test to see if they'd try to sell me something I didn't need). Eric showed up 30 minutes early to the appointment (a pleasant surprise), and immediately got to work. Within 10 minutes he told me I had no coolant which triggered the low pressure sensor which meant there was a leak. He inspected the handler inside and then told me he needed to do a nitrogen pressure test to find the leak. 10 minutes after that he showed me the hissing leak in the heat pump, proving that there was in fact a leak. He brazed/welded it shut, re-tested to confirm, then filled the unit with coolant. 60 minutes later I'm back in business and my heat pump is working great. I liked that Eric was 100% honest about the issue and how to fix, and didn't try to sell me anything I didn't need. He also worked with me on the coolant charges, since they tend to mark it up quite a bit. Overall a good experience - I'd use them again for sure. They're a little bit pricey, but for the quality, honesty, and knowledge it's worth paying.
Make sure that the company has the proper equipment and enough HEPA filtered vacuum power (2,000 CFMs or more), to properly clean your air ducts. Be weary of companies that use small vacuum units that have a small rotating brush on the end of a small vacuum hose with a typical airflow of 150 to 300 cfm or less. Proper air duct cleaning vacuums are negative air machines with 2,000 CFMs have 8 inch to 14 inch or larger, vacuum hoses to capture large quantities of dust and debris.
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My A/C stopped working on Sunday afternoon, the repair tech was there within the hour. He was very friendly and explained the problem and the cost. I decided it was time to replace the system which was ten years old. The estimator was there in no time, looked over my home and the system and gave us several options. We decided on a system, and it was installed and working at 2:30 on Monday. Highly recommend Waychoff's!
We highly recommend using a Florida Certified Mechanical Contractor to inspect and clean your air system. As a certified Mechanical Contractor the technicians, are properly trained to decontaminate your air system and not only can they properly clean your air system due to their extensive knowledge and experience with air systems and indoor air quality, but they can also alert you of any additional areas that might need attention to improve upon your indoor air quality such as; filtration considerations, damage, structural air flow problems, or inefficiencies of your present system. In more humid and hot climates, you will want to have your air systems inspected and service, at least every season, to assure that your air system and air ducts is clean of debris providing good indoor air quality.
At Waychoff’s Air Conditioning, we utilize the industry’s most sophisticated equipment when performing our Jacksonville air conditioning duct cleaning service in your home. The Abatement Technologies’ patented Hepa-Aire system lets your air conditioning system perform to its optimal standards. In addition, it drastically reduces the number of pollutants that gather in your home’s ductwork system. After a thorough air duct cleaning in Jacksonville, FL from Waychoff’s, you’ll be breathing clean and healthy air. Call us today for an estimate for duct cleaning.