My A/C stopped working on Sunday afternoon, the repair tech was there within the hour. He was very friendly and explained the problem and the cost. I decided it was time to replace the system which was ten years old. The estimator was there in no time, looked over my home and the system and gave us several options. We decided on a system, and it was installed and working at 2:30 on Monday. Highly recommend Waychoff's!
"We were pleasantly surprised with the professionalism of the specialists. The unit was delivered and installed as quoted. The unit is performing as advertised. The install team were neat, clean and did a clean install. They went over all aspects of the sales / install and answered all our questions. We can safely recommend Waychoff's to our friends and business associates. We look forward to many years of continued comfort and service from our Trane and from Waychoff's."
I have used Waychoff a couple of times, they have always been prompt and very pleasant to deal with. However, my latest experience is the reason for this review. My a/c went out on Monday and, as usual, I called Waychoff. Wendall came to look at it and fix it. He told me the fan motor needed to be replaced, but I decided to wait. He was truly a joy to have in my house to fix my a/c. Well, on Tuesday, it went out again. As Wendall was off on Tuesday, I decided to wait until today for the unit to be repaired. Once again, he was a joy to have around - he is extremely personable, quick and efficient. Even the dogs loved him! Wendall is an asset to Waychoff!
I was lucky enough to have my AC lines clog up on a Sunday night. I called Waychoff's after hours emergency service and Erin got back to me within 5 minutes of my initial call. She was very friendly and explained different service options for my situation. Eric was my technician and was at my house within the hour. He was very knowledgeable, explained everything he was doing in detail, gave me tips and advice to help prolong the life of my unit and even let my dog crawl all over him and "help". He had me back up and running less than an hour after he arrived. If you want a company who knows what they are doing and has fast, affordable and friendly service, I would highly recommend Waychoff's!
Fantastic service! Eric came out to conduct scheduled maintenance on my AC unit this afternoon. He was extremely thorough, honest, and candid. I appreciated his patience in explaining things in detail and giving me tips on things I could do myself to extend the life of my unit. Waychoff's pricing is fair, but their service is extra-ordinary- honest and trustful.5 Stars! Highly recommend.
"This a very professional company that came the next day after being contacted late in the day prior. The two guys that came to the door that did the work were well dressed and very courteous. They cleaned my diver vent and it works perfectly. I have their literature and will be calling them when I m ready for duct cleaning. Nice equipment too! Thanks for the good work. Nice not to have scroungy guys showing up at the door. "
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