I have used Waychoff a couple of times, they have always been prompt and very pleasant to deal with. However, my latest experience is the reason for this review. My a/c went out on Monday and, as usual, I called Waychoff. Wendall came to look at it and fix it. He told me the fan motor needed to be replaced, but I decided to wait. He was truly a joy to have in my house to fix my a/c. Well, on Tuesday, it went out again. As Wendall was off on Tuesday, I decided to wait until today for the unit to be repaired. Once again, he was a joy to have around - he is extremely personable, quick and efficient. Even the dogs loved him! Wendall is an asset to Waychoff!
We highly recommend using a Florida Certified Mechanical Contractor to inspect and clean your air system. As a certified Mechanical Contractor the technicians, are properly trained to decontaminate your air system and not only can they properly clean your air system due to their extensive knowledge and experience with air systems and indoor air quality, but they can also alert you of any additional areas that might need attention to improve upon your indoor air quality such as; filtration considerations, damage, structural air flow problems, or inefficiencies of your present system. In more humid and hot climates, you will want to have your air systems inspected and service, at least every season, to assure that your air system and air ducts is clean of debris providing good indoor air quality.
From our salesmen Scott to our installers Eric, Johnny and Tim, we couldn't have asked for a more professional, knowledgeable team to do our AC replacement. From the beginning, Scott the made the whole experience easy with his knowledge and understanding of our needs and concerns. I would definitely recommend Waychoff's, Scott and our installers to anyone that is in need of either a service, maintenance or like us, a replacement of a aging and failing ac system in their home. Couldn't be more pleased with the whole experience and quality of equipment. Do yourself a favor, don't call anyone else but Waychoff's for and AC service needs.
My heat pump unit was not working, though the handler and thermostat were fine. I did a little testing myself and determined that the low pressure switch was triggered, then called Waychoff's without having told them anything about what I did (sort of a test to see if they'd try to sell me something I didn't need). Eric showed up 30 minutes early to the appointment (a pleasant surprise), and immediately got to work. Within 10 minutes he told me I had no coolant which triggered the low pressure sensor which meant there was a leak. He inspected the handler inside and then told me he needed to do a nitrogen pressure test to find the leak. 10 minutes after that he showed me the hissing leak in the heat pump, proving that there was in fact a leak. He brazed/welded it shut, re-tested to confirm, then filled the unit with coolant. 60 minutes later I'm back in business and my heat pump is working great. I liked that Eric was 100% honest about the issue and how to fix, and didn't try to sell me anything I didn't need. He also worked with me on the coolant charges, since they tend to mark it up quite a bit. Overall a good experience - I'd use them again for sure. They're a little bit pricey, but for the quality, honesty, and knowledge it's worth paying.
The Environmental Air Force is a full service air vent cleaning service in the Metro Jacksonville area. We specializes in Professional Jacksonville air vent cleaning and much more. We service all of Northeast Florida, metro Jacksonville, Duval, Clay, Nassau, and St. Johns County, Orange Park, Ponte Vedra, St. Augustine, Palatka, Middleburg, Starke, Baldwin, Green Cove, and points west to Lake City.
Make sure that the company has the proper equipment and enough HEPA filtered vacuum power (2,000 CFMs or more), to properly clean your air ducts. Be weary of companies that use small vacuum units that have a small rotating brush on the end of a small vacuum hose with a typical airflow of 150 to 300 cfm or less. Proper air duct cleaning vacuums are negative air machines with 2,000 CFMs have 8 inch to 14 inch or larger, vacuum hoses to capture large quantities of dust and debris.
I was lucky enough to have my AC lines clog up on a Sunday night. I called Waychoff's after hours emergency service and Erin got back to me within 5 minutes of my initial call. She was very friendly and explained different service options for my situation. Eric was my technician and was at my house within the hour. He was very knowledgeable, explained everything he was doing in detail, gave me tips and advice to help prolong the life of my unit and even let my dog crawl all over him and "help". He had me back up and running less than an hour after he arrived. If you want a company who knows what they are doing and has fast, affordable and friendly service, I would highly recommend Waychoff's!
Assuring that your air ducts and air systems will be properly cleaned with the correct equipment, personnel has the proper training and is a Florida licensed Mechanical Contractor and that has the expertise in cleaning your home or building, is a small price to pay for the possible health benefits for you, your family, or the occupants of the building.
On the other hand there are many more air duct cleaning companies that will properly clean the air system and air ducts and use commercial negative air duct cleaning vacuums with at least 2,000 CFMs of vacuum power and utilize proper agitating tools to move the contaminates within the duct work to be captured with HEPA filters and contained by the air duct cleaning vacuum equipment.
My A/C stopped working on Sunday afternoon, the repair tech was there within the hour. He was very friendly and explained the problem and the cost. I decided it was time to replace the system which was ten years old. The estimator was there in no time, looked over my home and the system and gave us several options. We decided on a system, and it was installed and working at 2:30 on Monday. Highly recommend Waychoff's!