My heat pump unit was not working, though the handler and thermostat were fine. I did a little testing myself and determined that the low pressure switch was triggered, then called Waychoff's without having told them anything about what I did (sort of a test to see if they'd try to sell me something I didn't need). Eric showed up 30 minutes early to the appointment (a pleasant surprise), and immediately got to work. Within 10 minutes he told me I had no coolant which triggered the low pressure sensor which meant there was a leak. He inspected the handler inside and then told me he needed to do a nitrogen pressure test to find the leak. 10 minutes after that he showed me the hissing leak in the heat pump, proving that there was in fact a leak. He brazed/welded it shut, re-tested to confirm, then filled the unit with coolant. 60 minutes later I'm back in business and my heat pump is working great. I liked that Eric was 100% honest about the issue and how to fix, and didn't try to sell me anything I didn't need. He also worked with me on the coolant charges, since they tend to mark it up quite a bit. Overall a good experience - I'd use them again for sure. They're a little bit pricey, but for the quality, honesty, and knowledge it's worth paying.
Remember; think about your air system as the lungs of your home. Then consider the type of company that you want to handle your home’s lungs and your indoor air quality within your home. Have the complete air system periodically inspected for contaminated duct work and have it properly maintained so your Heating and Air System can provide your family with good air quality for years to come. Qualified air duct cleaners will follow strict standards set by the National Air Duct Cleaners Association. Allowing an unqualified contractor to clean your ducts could be worse than not having them cleaned at all. More particles could be broken up and released into your home or your HVAC system could be damaged.
On the other hand there are many more air duct cleaning companies that will properly clean the air system and air ducts and use commercial negative air duct cleaning vacuums with at least 2,000 CFMs of vacuum power and utilize proper agitating tools to move the contaminates within the duct work to be captured with HEPA filters and contained by the air duct cleaning vacuum equipment.
Nowadays most homes have a central air system with connecting air ducting to move conditioned indoor air throughout the home. Over time, the air system and the connecting air ducting will accumulate dust and other contaminates, which can cause circulation of dirty and polluted indoor air through your home. Out-of-sight and out-of-mind health items that we don’t think much about are dirty air system and air ducts which could be the unhealthiest item in our home.

Make sure that the company has the proper equipment and enough HEPA filtered vacuum power (2,000 CFMs or more), to properly clean your air ducts. Be weary of companies that use small vacuum units that have a small rotating brush on the end of a small vacuum hose with a typical airflow of 150 to 300 cfm or less. Proper air duct cleaning vacuums are negative air machines with 2,000 CFMs have 8 inch to 14 inch or larger, vacuum hoses to capture large quantities of dust and debris.
From our salesmen Scott to our installers Eric, Johnny and Tim, we couldn't have asked for a more professional, knowledgeable team to do our AC replacement. From the beginning, Scott the made the whole experience easy with his knowledge and understanding of our needs and concerns. I would definitely recommend Waychoff's, Scott and our installers to anyone that is in need of either a service, maintenance or like us, a replacement of a aging and failing ac system in their home. Couldn't be more pleased with the whole experience and quality of equipment. Do yourself a favor, don't call anyone else but Waychoff's for and AC service needs.
On the other hand there are many more air duct cleaning companies that will properly clean the air system and air ducts and use commercial negative air duct cleaning vacuums with at least 2,000 CFMs of vacuum power and utilize proper agitating tools to move the contaminates within the duct work to be captured with HEPA filters and contained by the air duct cleaning vacuum equipment.
From our salesmen Scott to our installers Eric, Johnny and Tim, we couldn't have asked for a more professional, knowledgeable team to do our AC replacement. From the beginning, Scott the made the whole experience easy with his knowledge and understanding of our needs and concerns. I would definitely recommend Waychoff's, Scott and our installers to anyone that is in need of either a service, maintenance or like us, a replacement of a aging and failing ac system in their home. Couldn't be more pleased with the whole experience and quality of equipment. Do yourself a favor, don't call anyone else but Waychoff's for and AC service needs.

 My A/C broke down so I called Waychoff's A/C to find out their terms and conditions and time frame for installation. It was really fast and professional service. I got price quite on front and installation took place next day. I have to say that installation crew Tim and Joe did very professional and attention to smallest detail job. It was very impressive. If someone interested - they provided military discount, 12 month financing with 0% through WellsFargo. Everything was done within 24 hours. A/C works good for now and it is very nice to have new one in our house. The garage unit is very quite!
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